Crate

Privacy Policy

Last updated: 2026-05-26

This Privacy Policy covers every app published by Crate. The shared platform sections apply to all Crate apps. The per-app sections at the bottom document what each specific app collects.

If you only read one section, read this: Crate apps do not ask for your name, email, date of birth, or any other identifying information. Each app is keyed to an anonymous account that lives only on your device. Your in-app data is stored against that anonymous ID, never against you personally.

What we collect (shared platform)

Every Crate app shares the same backend platform. The data described in this section is collected by every Crate app you install. App-specific data (photos, scan content, etc.) is documented per app at the bottom of this page.

DataWhyWhere
Anonymous user ID (a UUID created the first time you launch any Crate app)To tie your in-app data to "you" without collecting a name, email, or phone numberCrate Studio Supabase project. Synced across Crate apps via iCloud Keychain so subscriptions follow you
Subscription status (whether you have an active app-specific Pro or Studio Pro subscription)To unlock paid features on this device and on any other Crate app you installRevenueCat, keyed to your anonymous Studio user ID
App install events (timestamp, app name, platform)To show "Get this app free with Studio Pro" cross-promo on first launch in a sibling app you don't yet haveCrate Studio Supabase. No device fingerprint, no advertising ID
Notification preferences (which categories are on or off)To send only the reminders you opted intoPer-app Supabase database + your device
Notification token (an Expo Push token if you allowed notifications)To deliver scheduled reminders and insight alertsYour device and Expo's notification service
Crash reports and analytics (which screens you visited, anonymous device class, build version, error stack traces)To find and fix bugs, and to understand which features are usefulFirebase Crashlytics and Firebase Analytics, keyed to a Firebase installation ID, not to your anonymous user data
Email address (only if you explicitly enter one in the "Email me my result" or marketing-opt-in flow)To deliver the result you asked for, or to send periodic Crate updates if you opted inLoops.so via Crate Studio Supabase. You can unsubscribe with one tap from any email

We do not collect:

How we use it

We do not sell your data. We do not share it with advertising networks, marketing data brokers, or analytics resellers.

Third parties named

Crate apps use the following third-party services. Each has its own privacy policy.

No other third party receives data tied to your anonymous Crate Studio user ID.

How long we keep your data

How to delete your data

You have these options. All are immediate and irreversible.

  1. Delete one item. In the relevant app: open the item from History (or equivalent) and tap "Delete." This removes that item, its source data, and any AI insights tied to it.
  2. Delete one app's data. Settings → Privacy → "Delete all my data." This wipes every item, plan data, and your anonymous user record from that app's storage. It also cancels any scheduled notifications and removes locally stored data on your device.
  3. Delete EVERY Crate app's data. Email privacy@crate-app.com with a one-line request. Because the account is anonymous we cannot look you up by name, but we can wipe all anonymous accounts created from your Apple ID, including subscription history, the cross-app install record, and any marketing-list entries. We will respond within 30 days.

Deletion does not reverse any in-app purchase. Subscription refunds are governed by Apple's or Google's refund policy and must be requested directly from them.

Your notification choices

If you enabled notifications during onboarding or in Settings of a Crate app, you can change your mind at any time:

We do not send marketing pushes or third-party-content notifications. Every push notification a Crate app sends is one you opted into. Crate newsletter emails, separately, are opt-in-only and one-click-unsubscribable.

Subscription billing

App-specific Pro subscriptions and the cross-app Studio Pro subscription are sold and billed by Apple (App Store) or Google (Google Play). We do not receive your payment method, card number, or billing address. We receive only the subscription state (active, in trial, expired) from RevenueCat, keyed to your anonymous Crate Studio user ID.

Free trials are available on annual plans. A payment method is required at sign-up for any trial. The trial converts to a paid subscription at the end of the trial period unless you cancel at least 24 hours before the renewal date. Manage or cancel in App Store Settings or Google Play Subscriptions.

Children

Crate apps are intended for adults. We do not knowingly collect data from anyone under 13. If you believe a person under 13 has provided data to us, email privacy@crate-app.com and we will delete the account.

Security

All data is transmitted using standard TLS (HTTPS). Supabase stores content with at-rest encryption. We do not claim end-to-end encryption: our proxy that sends content to Anthropic has access to it for the duration of the analysis call. After the call returns, the proxy does not retain the content.

Crate has not been audited under SOC 2, ISO 27001, or HIPAA. HIPAA does not apply to Crate apps because we do not collect protected health information as defined by HIPAA (no name, no date of birth, no medical record linkage). If your use case requires a HIPAA-compliant tool, Crate apps are not it.

Changes to this policy

If we change what we collect, who we share it with, or how to delete it, we will update this page and update the date at the top. Material changes will also be announced in-app on next launch. The current effective date is at the top of this page.

Contact

For privacy questions, deletion requests, or to report a concern, email privacy@crate-app.com.

For everything else (subscription help, app questions, bug reports), email support@crate-app.com.

Crate is operated by Jem de Jager (sole proprietor), stevenbrielle50@gmail.com.


Per-app data flows

The sections below document what each specific Crate app collects beyond the shared platform data described above.

Scalp AI

In addition to the shared platform data above, Scalp AI collects:

DataWhyWhere
Scalp photos you take in the appTo analyze hair density per zone and return your Hair Health ScoreEncrypted at rest in Supabase storage (the scalp-hair-scans bucket). Tied to your anonymous user ID only.
Scan results (Hair Health Score, per-zone density, Norwood stage, AI insights)To show your history, compute deltas, and re-tune your protocolSupabase database, anonymous user ID
Regimen log (which treatments you've selected: minoxidil, finasteride, ketoconazole, derma roller)To personalize the 12-week protocol around what you're already doingSupabase database, anonymous user ID
Protocol completion state (which weekly checkpoints you've marked done)To track progress and re-tune the next four weeks based on adherenceSupabase database, anonymous user ID

Data flow: Photos are compressed to ≤1024 px JPEG quality 80 before upload. They are uploaded to Supabase storage and sent through our Edge Function proxy to Anthropic's Claude API for image analysis. After the analysis call returns, the proxy does not retain the photo. The photo stays in Supabase storage tied to your anonymous user ID until you delete it via Settings → Privacy.

Permissions Scalp AI requests:

Subscription options for Scalp AI: Weekly $3.99 · Monthly $12.99 · Annual $79.99 (3-day free trial) · Lifetime $129.99. The cross-app Studio Pro subscription ($99.00/yr, 7-day free trial) also unlocks Scalp AI Pro.

Tailored

In addition to the shared platform data above, Tailored collects:

DataWhyWhere
Resume draft textTo rewrite each bullet against the job descriptionSupabase database, anonymous user ID
Job postings you pasteTo extract keywords and skills the employer wantsSupabase database, anonymous user ID. Not shared with the company you're applying to.
Tone preferences and saved layoutsTo remember your defaults for the next tailorSupabase database, anonymous user ID

Data flow: Resume text and job postings stay in Supabase as plain text. When you tap "Tailor," the text is sent through our proxy to Anthropic for rewriting. The proxy does not retain the content after the call returns. Generated PDFs are produced on your device and never uploaded.

Permissions Tailored requests:

Subscription options for Tailored: Weekly $4.99 · Monthly $14.99 · Annual $59.99 (3-day free trial). The cross-app Studio Pro subscription ($99.00/yr, 7-day free trial) also unlocks Tailored Pro.

Cosmica

In addition to the shared platform data above, Cosmica collects:

DataWhyWhere
Birth date, time, and locationTo calculate your natal chart accuratelySupabase database, anonymous user ID
Partner/friend chart data you saved for synastryTo draw overlay charts and aspect comparisonsSupabase database, anonymous user ID. They are not notified.
Chat history with CosmicaTo give the chat context across conversationsSupabase database, anonymous user ID. Encrypted at rest.

Data flow: Chart calculations happen on-device using the Swiss Ephemeris. Only the chart summary (degrees, signs, houses) is sent to Anthropic when you chat. Your raw birth time stays on your device and in our database, never sent to the AI.

Permissions Cosmica requests:

Subscription options for Cosmica: Weekly $4.99 · Monthly $14.99 · Annual $59.99 (3-day free trial). The cross-app Studio Pro subscription ($99.00/yr, 7-day free trial) also unlocks Cosmica Pro.

CardSnap

In addition to the shared platform data above, CardSnap collects:

DataWhyWhere
Card photos you take in the appTo run edge/corner/surface detection and predict the PSA gradeEncrypted at rest in Supabase storage, anonymous user ID
Card metadata (game, set, name, predicted grade)To build your collection view and value totalsSupabase database, anonymous user ID
Market value lookupsTo compute the "worth grading" verdictPublic eBay sold-comp data. We do not log which cards you looked up.

Data flow: Card photos are uploaded to Supabase storage and sent through our proxy to Anthropic for analysis. Centering math runs in our edge function. After the analysis call returns, the proxy does not retain the photo.

Permissions CardSnap requests:

Subscription options for CardSnap: Weekly $4.99 · Monthly $14.99 · Annual $59.99 (3-day free trial). The cross-app Studio Pro subscription ($99.00/yr, 7-day free trial) also unlocks CardSnap Pro.

Roadwise

In addition to the shared platform data above, Roadwise collects:

DataWhyWhere
Your country and exam typeTo select the right question poolLocal device storage + Supabase, anonymous user ID
Quiz answers and accuracy per categoryTo adapt the difficulty and surface your weak areasSupabase database, anonymous user ID
Mock test resultsTo track your readiness over timeSupabase database, anonymous user ID

Data flow: Quiz answers and progress data are stored against your anonymous user ID. We do not collect demographic data, license number, or any identifier. We do not share your study habits with any driving school or licensing authority.

Permissions Roadwise requests:

Subscription options for Roadwise: Weekly $4.99 · Monthly $12.99 · Annual $49.99 (3-day free trial). The cross-app Studio Pro subscription ($99.00/yr, 7-day free trial) also unlocks Roadwise Pro.

Clearer Skin AI

In addition to the shared platform data above, Clearer Skin AI collects:

DataWhyWhere
Face photos you take in the appTo count active spots and track healingEncrypted at rest in Supabase storage, anonymous user ID
Routine log entries (products, ingredients, times of day)To cross-reference with your breakout trendSupabase database, anonymous user ID
Cycle log entries (optional)To separate hormonal breakouts from product breakoutsSupabase database, anonymous user ID. Sensitive. Encrypted.

Data flow: Photos are compressed and uploaded to Supabase storage. They are sent through our proxy to Anthropic for spot-count analysis. After the analysis call returns, the proxy does not retain the photo. Cycle data is encrypted with a per-user key derived from your anonymous Studio user ID.

Permissions Clearer Skin AI requests:

Subscription options for Clearer Skin AI: Weekly $4.99 · Monthly $12.99 · Annual $59.99 (3-day free trial). The cross-app Studio Pro subscription ($99.00/yr, 7-day free trial) also unlocks Clearer Skin AI Pro.

Plate

In addition to the shared platform data above, Plate collects:

DataWhyWhere
Household size, diet, dislikes, allergiesTo filter the recipe poolLocal device storage + Supabase, anonymous user ID
Weekly budget and currencyTo keep generated plans under capLocal device storage + Supabase, anonymous user ID
Saved plans and favorited recipesTo rerun what worked and avoid what didn'tSupabase database, anonymous user ID

Data flow: Meal generation happens via our proxy to Anthropic. We pass your dietary filters and budget; we do not pass your name, location, or any identifier. After generation the proxy does not retain the prompt.

Permissions Plate requests:

Subscription options for Plate: Weekly $3.99 · Monthly $9.99 · Annual $49.99 (3-day free trial). The cross-app Studio Pro subscription ($99.00/yr, 7-day free trial) also unlocks Plate Pro.

MedBill AI

In addition to the shared platform data above, MedBill AI collects:

DataWhyWhere
Bill photos / PDFs you uploadTo extract line items and codesEncrypted at rest in Supabase storage, anonymous user ID. Auto-deleted after 90 days.
Parsed bill data (line items, codes, charges)To track which appeals succeeded and refine flaggingSupabase database, anonymous user ID
Appeal letter draftsTo save your previous workSupabase database, anonymous user ID

Data flow: Bills are uploaded to encrypted Supabase storage and sent through our proxy to Anthropic for parsing. The proxy strips any patient name or account number from the OCR output before returning. After 90 days the original photo is automatically deleted; the parsed line items remain.

Permissions MedBill AI requests:

Subscription options for MedBill AI: Weekly $4.99 · Monthly $14.99 · Annual $79.99 (3-day free trial). The cross-app Studio Pro subscription ($99.00/yr, 7-day free trial) also unlocks MedBill AI Pro.

Restage

In addition to the shared platform data above, Restage collects:

DataWhyWhere
Room photos you take in the appTo run AI stagingEncrypted at rest in Supabase storage, anonymous user ID
Style selections and saved rendersTo show your history and rerun stylesSupabase database, anonymous user ID

Data flow: Room photos are uploaded to Supabase storage and sent through our proxy to an image-generation provider for staging. The proxy does not retain the photo after the call returns. Generated renders are stored in your history until you delete them.

Permissions Restage requests:

Subscription options for Restage: Weekly $4.99 · Monthly $14.99 · Annual $69.99 (3-day free trial). The cross-app Studio Pro subscription ($99.00/yr, 7-day free trial) also unlocks Restage Pro.

MoleTrack AI

In addition to the shared platform data above, MoleTrack AI collects:

DataWhyWhere
Mole photos you take in the appTo compute ABCDE scores and compare against previous photosEncrypted at rest in Supabase storage, anonymous user ID
Mole location tagsTo map and organizeSupabase database, anonymous user ID
Score history per moleTo detect evolutionSupabase database, anonymous user ID

Data flow: Mole photos are uploaded to encrypted Supabase storage and sent through our proxy to Anthropic for ABCDE analysis. After the analysis returns, the proxy does not retain the photo. The photo stays in storage until you delete it.

Permissions MoleTrack AI requests:

Subscription options for MoleTrack AI: Weekly $4.99 · Monthly $14.99 · Annual $69.99 (3-day free trial). The cross-app Studio Pro subscription ($99.00/yr, 7-day free trial) also unlocks MoleTrack AI Pro.

DashLight AI

In addition to the shared platform data above, DashLight AI collects:

DataWhyWhere
Your car (make, model, year, mileage)To pull the right fair-market price rangesSupabase database, anonymous user ID
Quote text and parsed line itemsTo run the fair-price verdict and save historySupabase database, anonymous user ID
Repair historyTo track maintenance spend and flag repeatsSupabase database, anonymous user ID

Data flow: Quote text is sent through our proxy to Anthropic for parsing and fair-price lookup. The proxy does not retain the quote text. Photo OCR runs on-device using Apple's Vision framework; raw photos do not leave your device.

Permissions DashLight AI requests:

Subscription options for DashLight AI: Weekly $3.99 · Monthly $9.99 · Annual $49.99 (3-day free trial). The cross-app Studio Pro subscription ($99.00/yr, 7-day free trial) also unlocks DashLight AI Pro.

CrumbCheck

In addition to the shared platform data above, CrumbCheck collects:

DataWhyWhere
Crumb photos you take in the appTo analyze the crumb structure and diagnose proofing/shapingEncrypted at rest in Supabase storage, anonymous user ID
Bake log entries (hydration, time, temp, technique)To correlate process to crumb outcomesSupabase database, anonymous user ID

Data flow: Crumb photos go to Supabase storage and through our proxy to Anthropic for structural analysis. After the call returns, the proxy does not retain the photo.

Permissions CrumbCheck requests:

Subscription options for CrumbCheck: Weekly $3.99 · Monthly $9.99 · Annual $39.99 (3-day free trial). The cross-app Studio Pro subscription ($99.00/yr, 7-day free trial) also unlocks CrumbCheck Pro.

SafeSpot AI

In addition to the shared platform data above, SafeSpot AI collects:

DataWhyWhere
Product photos you take in the appTo run authenticity analysisEncrypted at rest in Supabase storage, anonymous user ID
Listing URLs you pasteTo run scam-pattern analysis on the listing pageSupabase database, anonymous user ID. The URL is fetched server-side; the seller is not notified.
Verdict historyTo show your scans and let you compareSupabase database, anonymous user ID

Data flow: Product photos go to Supabase and through our proxy to Anthropic. For listing URLs, our edge function fetches the public HTML, strips tracking IDs, and passes it to Anthropic. We do not log into the marketplace as you, and the seller is not notified.

Permissions SafeSpot AI requests:

Subscription options for SafeSpot AI: Weekly $3.99 · Monthly $9.99 · Annual $49.99 (3-day free trial). The cross-app Studio Pro subscription ($99.00/yr, 7-day free trial) also unlocks SafeSpot AI Pro.

RepCheck

In addition to the shared platform data above, RepCheck collects:

DataWhyWhere
Set videos you film in the appTo analyze form per repEncrypted at rest in Supabase storage, anonymous user ID. Auto-deleted after 30 days unless you keep them.
Form scores and rep-level dataTo show progression and surface what to fixSupabase database, anonymous user ID
Logbook entries (weight, reps, RPE)To track your trainingSupabase database, anonymous user ID

Data flow: Videos are uploaded to Supabase storage and sent through our proxy to Anthropic for frame-by-frame analysis. The proxy does not retain the video after the call returns. Videos in storage are auto-deleted after 30 days unless you save them to "Keep forever."

Permissions RepCheck requests:

Subscription options for RepCheck: Weekly $4.99 · Monthly $14.99 · Annual $79.99 (3-day free trial). The cross-app Studio Pro subscription ($99.00/yr, 7-day free trial) also unlocks RepCheck Pro.

ScamSnap

In addition to the shared platform data above, ScamSnap collects:

DataWhyWhere
Screenshots / photos you uploadTo extract message text and analyze for scam patternsSupabase storage, anonymous user ID. Auto-deleted after 30 days.
Extracted message text and verdictsTo save your scan historySupabase database, anonymous user ID

Data flow: Screenshots are OCR'd on-device when possible. When server-side processing is needed (low-quality OCR), the image is sent through our proxy to Anthropic and not retained. The text passes through to scam-pattern detection. After the analysis returns, the proxy does not retain the content.

Permissions ScamSnap requests:

Subscription options for ScamSnap: Weekly $3.99 · Monthly $9.99 · Annual $39.99 (3-day free trial). The cross-app Studio Pro subscription ($99.00/yr, 7-day free trial) also unlocks ScamSnap Pro.

BarkScan AI

In addition to the shared platform data above, BarkScan AI collects:

DataWhyWhere
Dog photos you take in the appTo analyze conditions and track healingEncrypted at rest in Supabase storage, anonymous user ID
Dog profile (breed, age, weight)To weight breed-specific analysisSupabase database, anonymous user ID
Care plan completion logTo track healing and adjust the planSupabase database, anonymous user ID

Data flow: Photos go to Supabase storage and through our proxy to Anthropic for analysis. After the call returns, the proxy does not retain the photo. Photos stay in storage until you delete them.

Permissions BarkScan AI requests:

Subscription options for BarkScan AI: Weekly $3.99 · Monthly $9.99 · Annual $49.99 (3-day free trial). The cross-app Studio Pro subscription ($99.00/yr, 7-day free trial) also unlocks BarkScan AI Pro.

Coop Doctor

In addition to the shared platform data above, Coop Doctor collects:

DataWhyWhere
Chicken photos you take in the appTo analyze conditions and track healingEncrypted at rest in Supabase storage, anonymous user ID
Flock profile (number of birds, breeds, ages)To weight flock-specific predispositionsSupabase database, anonymous user ID
Symptom timeline per birdTo detect flock-wide patternsSupabase database, anonymous user ID

Data flow: Photos go to Supabase storage and through our proxy to Anthropic for analysis. After the call returns, the proxy does not retain the photo.

Permissions Coop Doctor requests:

Subscription options for Coop Doctor: Weekly $3.99 · Monthly $9.99 · Annual $39.99 (3-day free trial). The cross-app Studio Pro subscription ($99.00/yr, 7-day free trial) also unlocks Coop Doctor Pro.

LeafMD

In addition to the shared platform data above, LeafMD collects:

DataWhyWhere
Plant photos you take in the appTo identify the species and diagnose the issueEncrypted at rest in Supabase storage, anonymous user ID
Plant collection (species, names, location in your home)To remember your plants between scansSupabase database, anonymous user ID
Recovery protocol logTo track treatment adherence and adjustSupabase database, anonymous user ID

Data flow: Photos go to Supabase storage and through our proxy to Anthropic for species + diagnosis. After the call returns, the proxy does not retain the photo.

Permissions LeafMD requests:

Subscription options for LeafMD: Weekly $3.99 · Monthly $9.99 · Annual $39.99 (3-day free trial). The cross-app Studio Pro subscription ($99.00/yr, 7-day free trial) also unlocks LeafMD Pro.

Reef Doctor AI

In addition to the shared platform data above, Reef Doctor AI collects:

DataWhyWhere
Tank photos and coral close-upsTo analyze tissue condition and identify pestsEncrypted at rest in Supabase storage, anonymous user ID
Tank profile and water test historyTo trend parameters and weight diagnosesSupabase database, anonymous user ID
Livestock and equipment inventoryTo inform stocking and compatibility recommendationsSupabase database, anonymous user ID

Data flow: Photos and water test readings are stored in Supabase. Photos are sent through our proxy to Anthropic for analysis. After the call returns, the proxy does not retain the photo.

Permissions Reef Doctor AI requests:

Subscription options for Reef Doctor AI: Weekly $4.99 · Monthly $14.99 · Annual $79.99 (3-day free trial). The cross-app Studio Pro subscription ($99.00/yr, 7-day free trial) also unlocks Reef Doctor AI Pro.

GradeSnap

In addition to the shared platform data above, GradeSnap collects:

DataWhyWhere
Card photos you take in the appTo predict the grade and look up valuesEncrypted at rest in Supabase storage, anonymous user ID
Collection metadata (game, set, name, predicted grade)To build your valuation viewSupabase database, anonymous user ID

Data flow: Photos go to Supabase storage and through our proxy to Anthropic for grade prediction. Value lookups use public eBay sold-comp data. After the analysis returns, the proxy does not retain the photo.

Permissions GradeSnap requests:

Subscription options for GradeSnap: Weekly $4.99 · Monthly $14.99 · Annual $59.99 (3-day free trial). The cross-app Studio Pro subscription ($99.00/yr, 7-day free trial) also unlocks GradeSnap Pro.